3/20/2021 0 Comments Octopus Deploy Wiki
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![]() Assets implicated in service delivery are identified as configuration items ( CI ); CIs can be physical (computer, server) or logical (application, documentation, process). Thus, we can state that each CI is an asset, but certain assets are not necessarily CIs; for example, the knowledge used by a Service Desk employee to manage incidents is an asset but is in no way a CI. This enables a better assessment of outage impacts, change impacts, a better planning of technology refresh and software upgrades, and an optimization of assets utilization and costs. The general rule is to not include attributes or relationships unless they create more value than the cost associated with maintaining them. The configuration items can vary widely in complexity, size and type, ranging from an entire service or system including all hardware, software, documentation to a single software module or a minor hardware component. They may be grouped and managed together, e.g. In addition, a change to a CI should be authorized by change management and the configuration item record updated. A control should be in place to ensure information integrity. Relationships should exist between CIs and with requests, such as incidents, problems, changes, etc. They can come from different data sources (finances, human resources) in order to create a federated CMDB. Every source will depend on the business unit that is responsible to, which sould be responsible for making it available and keep it updated; agreements are to be expected in this regard. Data loading and updating automations should be implemented where possible to reduce errors and optimize maintenance costs. Discovery tools, inventory and verification tools, network management tools and enterprise systems can be interfaced. It provides the ability to mark a milestone in the development of a service, build a service from a defined set of inputs, change or rebuild a specific version at a later date, assemble all relevant components in readiness for a change or a release or provide the basis for a configuration audit and back-out, in the case of a change, for example. For IT, it could include data centers, servers, software licenses, network components, computers, databases, etc.
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